RAL and RLL

In the event of a dispute, the consumer may use an Alternative Dispute Resolution Entity (RAL). The Alternative Dispute Resolution Entities are entities authorized to mediate, conciliate and arbitrate consumer disputes in Portugal that are included in the list of RAL entities provided by the Law n.º 144/2015.
Click here www.ipai.pt/fotos/gca/i006245_1459446712.pdf

RLL
Consumers can use the European online dispute resolution platform available at https://ec.europa.eu/consumers/odr/main/?event=main.home2.show
up
We use own and third party cookies to give you a better experience and service. To find out what cookies we use and how to disable them, read the cookie policy.
By ignoring or closing this message, and unless you have disabled cookies, you are agreeing to its use on this device.